Neo8 Privacy Policy
Neo8 is committed to protecting user privacy and data security. This Privacy Policy explains how we collect, use, and safeguard your information while you use our platform.
Collected Information
We collect account information such as name, email, phone number, and date of birth for registration and verification. Device details including device type, browser, IP address, and usage data are also collected to enhance user experience.
Additionally, we collect complete and valid payment information in Malaysian Ringgit (MYR) to process transactions. Cookies and tracking technologies are used for analytics and to enhance platform functionality.
Purpose of Information Use
The information collected is used to manage your account, process transactions, improve services, and provide relevant offers. We also use data for fraud prevention, legal compliance, and account-related communication.
Cookie Use & Tracking
Cookies are used to remember your preferences, collect traffic data, and analyze platform usage. You can control cookie settings through your browser, but this may affect your experience on neo8.
Data Storage & Security
Your personal data is securely stored using SSL encryption and multiple layers of physical and digital security measures. We strive to prevent unauthorized access and ensure your information is not misused.
Sharing Information with Third Parties
We do not share your personal information with third parties without your consent, except when required by law, for payment processing, or trusted support services bound by strict confidentiality agreements.
User Rights
Users have the right to access, correct, and delete their personal data under Malaysian law. Such requests can be submitted via our support channels and will be handled according to our procedures.
Privacy Policy Changes
We reserve the right to update this privacy policy from time to time. We recommend checking this page regularly to stay informed about any changes.
How to Contact Support
For any questions or requests regarding privacy, please contact the neo8 customer support team. We’re here to assist and ensure your information is properly protected.
Email us at: [email protected]
Please visit the page FAQ for more info or start your experience with Register and Login for full access to our platform.
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